Returns/Exchanges

Thank you for choosing Pink Sugah! Please read our Shipping Policy to understand how we handle the shipment of your orders.

Order Processing:

- Orders are typically processed within 1-2 business days from the date of purchase, excluding weekends and holidays.

Shipping Methods and Times:

- We offer standard and expedited shipping options.

- Standard Shipping: Estimated delivery within 5-7 business days.

- Expedited Shipping: Estimated delivery within 2-3 business days.

Shipping Rates:

- Shipping rates are calculated at checkout based on your location and the selected shipping method.

Order Tracking:

- Once your order is shipped, you will receive a confirmation email with tracking information for real-time updates on your delivery status.

International Shipping:

- Currently, Pink Sugah ships within the United States only. We do not offer international shipping at this time.

Shipping Delays:

- While we strive to meet delivery estimates, unforeseen circumstances like weather conditions or carrier delays may impact delivery times. Pink Sugah is not responsible for delays beyond our control.

Incomplete or Incorrect Addresses:

- Please ensure accurate shipping information during checkout. Pink Sugah is not responsible for delays or additional charges due to incomplete or incorrect addresses.

Lost or Stolen Packages:

- Pink Sugah is not responsible for lost or stolen packages. Contact the carrier directly to file a claim if you believe your package is lost or stolen.